Selling Process

Client Case Study: Taking the Stress out of the Selling Process

December 10, 2019 | Client Case Study | By: The Goodhart Group

Today, consumers put a very high value on convenience and what will make life easier for them. With all of us leading high-stress lives, we’re always looking for ways to ease the stress of the selling process and relieve the homeowner of some of the burden. 

One of the biggest pain points when selling a home is determining what work needs doing, which contractors to use and how to pay for it.  This is where our new program, “Compass Concierge,” comes into play. When you use Compass Concierge, the Goodhart Group will suggest improvements and upgrades to help you sell your home more quickly and for more money.  Then we can identify contractors to work with you. Finally, the concierge program provides the upfront funds to pay contractors at no interest.   You pay back Compass at closing. We make it easy!

Our client Diane lives in California, which made it difficult for her to physically prepare a home for the market. She had been at a crossroads of what to do, as the home needed repairs and renovations to bring it up to today’s standards. Our team was able to manage the upgrades from here in Alexandria, so Diane would not stress about managing the sale items thousands of miles away. Compass Concierge allowed her to have repairs done to her mother’s estate in Seminary Ridge with no up-front costs, and all costs were deferred until closing with no interest charged.

While renovations can take time, patience paid off for Diane. The estate went under contract in six days with multiple offers, and escalated over its asking price of $1,125,000, ultimately selling for $1,132,000. Not only did it result in a quick sale, it saved Diane time and energy, creating a win-win for everyone involved in the sale. Some of the notable upgrades of this home included installing wood flooring in the kitchen, fresh paint and trimming throughout the entire home, new cabinets and appliances, and new plumbing fixtures and finishes in all the bathrooms.

Since Compass Concierge’s inception in early spring of 2019, The Goodhart Group has closed twelve properties using this program, including Diane’s. Compass Concierge has helped our clients benefit from an expert suite of services to help them through the complicated process of preparing a home for sale, no matter where they live.