Managing the Sale of a Home from Using Compass Concierge

Managing the Sale of a Home from Using Compass Concierge

January 4, 2021 | Client Case Study | By: The Goodhart Group

Managing the sale of an estate is always tough, but tie that into managing it during the COVID-19 pandemic and it can get even tougher. Compass Concierge was an extremely helpful tool and resource for our clients as they worked through the tough job of preparing the home for the market. 

What is Compass Concierge? Compass Concierge is a program through our brokerage Compass will front the cost of home improvements needed to get your home ready to go to market. Our team will work with you to suggest improvements and upgrades that will help you sell your home more quickly and for more money. Then we identify contractors to work with you to help complete those projects and upgrades, all with Compass fronting the bill. You then pay the funds back at settlement as part of the closing process. Pretty easy, right?

Our clients were four siblings who were selling their parent’s estate in the Southeast quadrant of Old Town. The siblings were all out-of-state, making it difficult to manage repairs and updates from afar. The home was a typical historic Old Town townhouse and needed some updates. In total, over $24,000 was spent on updates to the home (with Concierge, you can get up to $75,000 in repairs). Some of the updates included fresh paint throughout the interior of the home, new chandelier lights, new subway tile backsplash in the kitchen, major updates to the bathrooms including new flooring, mirrors and faucets, and new carpeting. Other services included minor touch-ups like fixing holes in the wall, installing new outside lights, and reattaching shutters. There was also landscaping work done to boost the curb appeal including trimming trees, cleaning flower beds, planting new flowers, and power washing. Most importantly, all of the old and discarded items were cleared out and hauled away.

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After just 18 days on the market, the home sold for $1,470,000 making the clients happy. Just as important to the sellers, our team was able to manage all aspects of the sale and updates; our clients never had to came to town! This proved especially helpful during the  Covid era as face-to-face meetings and travel has become much more difficult. Our team is also lucky in that we have developed long-lasting relationships with several reputable home improvement companies and contractors in the area, which helps make managing the various projects on each listing smooth.

As real estate agents, we realize your time is precious and we know that you don’t want your home sitting on the market for months. That’s why all of the changes recommended in Compass Concierge are done to generate timely offers from buyers at a great price, increasing your bottom line. Even seemingly minor cosmetic changes can make a difference in the minds of potential home buyers.



If you are interested in learning more about Compass Concierge or about selling your home, please reach out. We are happy to help!

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